Refund policy

Returns

Twisted Peach has a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be damaged and not used.

To start a return, you can contact me at Augusta1983@icloud.com

If your return is accepted, I will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to me without first requesting a return will not be accepted.

You can always contact me for any return question at Augusta1983@icloud.com

Damages and Issues 

Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

 

Refunds

 
I will notify you once I have received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method less shipping expenses within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.  A refund email will be sent to the email address we have on file.

If more than 15 business days have passed since I approved your return, please contact me at Augusta1983@icloud.com.